Hugo, a sales representative at chillout inc., a company that supplies frozen foods to supermarkets, is required to travel to the stores to meet their managers and view their inventory. after a recent road accident, hugo's left hand became severely impaired and only his right hand is functional. hugo requests that the company install an one-hand driving system, costing $35,000 to $45,000, in one of its minivans so that he can drive it. based on the size and financial position of the company, this cost is more than it can afford. chillout should convey to hugo that: